![epic games refunded me for suspicious activity epic games refunded me for suspicious activity](https://i.ytimg.com/vi/w6QJcjHvNbA/maxresdefault.jpg)
I went to register fortnite with my email and it said there's already an account attached. My daughter plays fortnite and wanted me to play with her, so I load it on the PS4. I won't be spending as much money as I have been on Fortnite/anything Epic anymore. The worst customer service I've ever had to deal with. Ummm how can we understand if you dont tell us why. The first person said No and I hope you understand. If our accounts are not somehow connected then how did a completely different company find that they were when we went to connect our Enix account to Epic account? These people are unbelievable. After being tossed around from person to person via email my frustration ended with the last person telling me that our Epic accounts are not linked and the challenge is over and she cant get the reward. We did the challenge under both our xbox accounts but only I received the reward. Did a challenge for Marvel with my daughter and Square Enix said our Epic accounts were linked to my Epic account therefore connecting our Square Enix accounts. If I could give them a big fat 0 or no star then I would. Because based on these numbers, horrible service is obviously what gamers crave. But I don't really fault Epic for any of this. Especially considering that the Epic store apparently recently hit a revenue of 680M while the last numbers I found on GOG were 34M in 2018, laid off people because they barely make a profit and yet have always provided a reliable service. After sending some number that I hoped they meant and about another hour later, I got an email from a third person apologizing for misunderstandings with previous colleagues and telling me that my refund got approved.
![epic games refunded me for suspicious activity epic games refunded me for suspicious activity](https://www.lifewire.com/thmb/7m0Om1FxZSboQr8SbfJCPvkCoEo=/1920x937/filters:no_upscale():max_bytes(150000):strip_icc()/Epic_Games_07-a4f739493688475e84e7dce625ad3b69.jpg)
He apologized and asked me for an "Invoice ID" (in none of the emails I ever got something that was called that). About another hour later, I got an email from someone else who actually recognized the game title in the screenshot I sent. Although it was pretty tough to remain reasonably polite. My support ticket got closed and I responded asking them whether they're high. One hour later, I get an email thanking me for playing Fortnite and that I used up my 3 refunds for cosmetic returns. So I send a screenshot of the transactions page without that refund button and had message displayed saying that I should check an email that I just received for more information. No luck - 500 kB/sec.!! Not wanting to support a company that can't provide a decent service, I try to request a refund but there's simply no "Request Refund" button where their own guide says it should be. So I wait and hope that the game downloads faster. Installed the launcher which downloaded an update for itself at a staggeringly slow speed. As long as I can just download and play the game, I'm happy, I figured.
![epic games refunded me for suspicious activity epic games refunded me for suspicious activity](https://i.ytimg.com/vi/fdKRttBwlow/maxresdefault.jpg)
The FTC said approved claim amounts "will depend on several factors, including how many people file a claim." The agency also has not yet provided a timeline for when applicants may get their payments.Because of an exclusive game that I really wanted to play, I figured I'd put up with whatever flaws the store might have. It's not yet clear how much each refund recipient will get back, however. To be considered for a refund, you must apply by Jan. Epic lays out the steps for finding an account ID here. Your account was locked after you disputed wrongful charges with your credit card company.Įligible recipients can apply at this link with their claim number and Epic Account ID.Your child charged game items to your credit card without you knowing.You were charged in-game currency for unwanted items.You might qualify for the refund if between January 2017 and September 2022: It also said Epic "made it easy for children to rack up charges without parental consent and locked the accounts of consumers who disputed unauthorized charges with their credit card companies," according to a blog post Tuesday.Įligible refund recipients must be 18 years or older or have a parent or guardian complete the refund form. The FTC alleged late last year that Epic Games used deceptive design tactics to get players to make unwanted purchases. Personal Loans for 670 Credit Score or Lower Personal Loans for 580 Credit Score or Lower Best Debt Consolidation Loans for Bad Credit